Returns-Policy


Returns is a policy directly under this policy in terms of which the option of replacement and/ or refund is offered by the respective customers to you. All products listed under a particular category may not have the same returns policy. Kindly check the respective items applicable return policy on the product page for any exceptions to the table below..

Copyright policy

Material featured on this Website may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.
Category Period Conditions
Agro Products: Sandalwood,body- lotions and body oils,Chilly Rice Groundnut Sericulture Watermelon Maize Bajra (Millet) Jowar (Sorghum) Raw Cotton Moong Soyabean Bengal Gram Pappaya Castor Seeds Tomato Organic Vegetables Drumstick and Aloe Vera 7 days You may request for a refund /replacement within 30 days of delivery, so long as it is use & packaging intact. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.
Green Gram, Sunflower, ajwain, Cotton, Ground nut, maize, bajra, jowar, wheat, Pomegranate, Orange and various other spices and pulses 10 days You may request for a refund /replacement within 30 days of delivery, so long as it is use & packaging intact. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.
Lifestyle: Clothing (Fashion Accessories and Jewellery (non-precious) like Silk- Sarries,Pure Handloom Silk Sarees 10 days You may request for a refund /replacement within 30 days of delivery, so long as it is unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.
Sandalwood Related Products,Sandalwood is a main ingredient in perfumes, incense, lotions and body oils,Paper Products(A4 sheets) 10 days You may request for a refund / replacement within 10 days of delivery, it should be , without stains, unpacking,undamaged and with all original tags & packaging intact.
Silk Sarees-Pure handloom Silk Sarees 10 days You may request for a refund / replacement within 10 days of delivery, it should be , without stains,unworn,undamaged and with all original tags & packaging intact.
No Returns Products -Big Offer Sale No returns This is applicable to products sold by sellers during the Big offer time.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your Credit card or Debit Card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuers policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund

Delivery Schedule

When the ordered products are in stock, the product is shipped via overnight delivery service according to the following schedule. Orders received by 2:00pm IST on Monday to Thursday are shipped on the same day. Orders received after 2:00pm IST on Monday to Wednesday are shipped on the following day. Orders received after 2:00pm IST on Thursday and all of Friday are shipped on the next Monday. "The ordered Product is Delivering between 1 to 10days." We may arrange to appropriate shipping date based on holiday. If the ordered products is out of stock at our office, it can take 10 to 14 days for the product to ship. If you have any additional questions or concerns, please contact our Customer Support.

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